Granoptions.com is owned and operated by Fintech Corporation Group Limited incorporated under the laws of Seychelles, bearing company number 210644 and having it’s registered address Global Gateway 8, Rue de la Perle, Providence, Mahe, Seychelles.
The individual or entity accepts the terms and conditions hereof, as well as the terms of Confidentiality Policy, Refund Policy, Payment Policy, Anti-Money Laundering Policy and any other addenda hereto, and that completes the registration form, hereinafter referred to as “Customer”, enter into this contract for online services at www.granoption.com, trading platform, electronic content and/or the software that is currently available and for any such other functionality, content or services as may be added later.
2. Terms
The Company service is an online trading facility which allows the Client to trade binary options, including but not limited to, on such underlying assets as currency pairs and spot metals (hereinafter the “Service”).
Transaction — an operation related to purchase and/or sale of financial instruments by Customer through Company and to cash flow between Customer and Company.
Account — a deposit that has specific parameters and that enables Customer to make Transactions on Company’s Website.
Deal — a purchase of an option, including a binary option.
Binary option — an option based on a directional change in the value of assets over a specified period of time.
Financial instruments — forex currency pairs, shares, indices and commodities available for binary options trading.
Open position — a binary option purchase.
3. Object of the contract
3.1. The object hereof is for Company to render services to Customer hereunder.
3.2. In the event that Customer properly performs his obligations under all provisions of the customer agreement, Company shall provide Customer with the services stipulated herein.
4. Company’s Services
4.1. Company’s Services – any interactive programmes and other services offered by Company that enable Customer to:
contact Company’s representatives;
receive information about and quotations for the assets featured on Company’s Website;
give Company instructions to make transactions through the trading platform at https://granoption.com
4.2. Company’s Services include a trading platform, customer support, news and analysis content and email notification. Types of email notification: promotional and transactional. Up to 2 emails shall be sent out per day. If Customer wishes to cancel notification, he needs to: unsubscribe by clicking the link “Unsubscribe” at the bottom of the email or contact the help desk.
4.3. Customer represents and warrants that this Contract and all its provisions have been carefully read and accepted by Customer because they determine all the arrangements for Customer’s dealings with Company. Our services are not available to persons under 18 years of age or persons who have not reached the statutory age of majority. Company shall not be held financially liable for the results of transactions made by Customer.
4.4. Customer is the only authorized user of Company’s services. Customer may not be replaced as a party hereto. The rights that are vested in Customer may not be assigned or the obligations delegated to another.
4.5. The Company agrees to provide the Client with the Services subject under the following conditions:
Being over 18 years old and of legal competence and sound mind;
Not residing in any country where distribution or provision of Binary Options Services would be contrary to local law or regulation;
Not being a US Reportable Person;
Not being a citizen or resident of the following jurisdictions: Australia, Canada, Belgium, Israel, Palestine, Japan, Sudan, Syria, Iran, North Korea, USA, Turkey, European union
4.6 The trading platform is not meant for distribution or use by any person who:
is in a jurisdiction where such distribution or use violates local laws and regulations. The trading platform and any other service provided by us are not available to residents of jurisdictions where trading in Binary Options, FX or CFD and similar services violate local laws and regulations. Customer is required to be aware of all local laws and regulations applicable to one and abide thereby;
is an employee, director, partner, agent or associate of Company or its affiliates or is otherwise linked to them, including by kinship.
4.7 The Client shall agree to make a deposit to his/her Account to use the Company Services or any other additional services ordered by the Client on the Website as well as all additional expenses (if necessary), including but not limited to any taxes, duties, etc. The Client shall be completely responsible for timely depositing of his/her Account. Provider of payment services shall ensure only fulfillment of payment in the amount defined by the Site and shall not be liable for payment of the above-mentioned additional amounts by the Website’s Client.
4.8 In case if the Client is willing to refuse from using of the 1-Click service for the next purchase of the Service, the Client can refuse from 1-Click service using the Account on the Website. In case of the situation connected with the Client’s dissent with the terms mentioned above and/or any other reasons, we are asking the Client to promptly refuse from making a payment and to directly address the administrator/support of the Website if necessary.
4.9 The payment is considered to be processed and cannot be returned after clicking the “Payment” button. By clicking the “Payment” button, the Client shall agree that he/she cannot return the payment or require its recall. Additionally, by accepting the terms of the rules herein (and/or Rules and Conditions), the Client as the owner of the payment card confirms that he/she shall be entitled to use the Services offered on the Website. In case if the Client uses the Services of the Website, the Client shall confirm that he/she became of legal age or beyond, that is legally allowed in the residence/jurisdiction of the Client in order to use the Services provided by the Website.
4.10 When starting to use the Services, the Client shall be legally liable for fulfillment of the legislation of any country where this Service is used and shall confirm that provider of payment services shall not be in any case liable for any such illegal or unauthorized violation. Agreeing to use the Website’s Services, the Client shall understand and accept that processing of any of the Client’s payment shall be fulfilled by the provider of payment services and no legal right exists for return of already purchased Services or other options of payment cancellation.
4.11 The Provider of the payment services shall not be in any case liable for refuse/impossibility to process the data connected with payment card of the Client, or for refuse connected with failure to obtain permission from the issue bank to process payment using the payment card of the Client. The Provider of payment services shall not be in any case liable for quality, amount, and price of any service, offered to the Client or purchased by the Client of the Website using the payment card of the Client. Paying for any Services of the Website the Client first of all shall be obliged to fulfill the rules of using the Website. We are asking to consider that only the Client as the owner of the payment card shall be liable for timely payment of any service ordered via the Website and for all additional expenses/fees connected with this payment. The Provider of payment services shall only be the performer of payment in the amount specified by the Website and shall not be in any case liable for any pricing, general prices and/or total sums.
4.12 Funds are written off in the currency of the bank’s country (UAH).
5. Rights and duties of the parties
5.1. Customer shall be entitled as follows:
Give Company instructions at his discretion to make transactions on the website that are provided for herein.
Absent debt to Company, demand that Company meet its liabilities to the customer within the balance of his account.
In the event of a conflict situation, lodge a claim in a written or electronic form using the details provided by Company.
Repudiate this Contract absent liability to Company.
5.2. Customer is required to:
Comply with the provisions hereof when making transactions on the website.
Assume sole responsibility for everything done using his login and/or password.
Assume sole responsibility for all his activities including giving instructions to make transactions on the website.
Assume sole responsibility for the correct choice of trading strategy and the assessment of all risks.
Assume full responsibility for the security of confidential information received by him from Company and accepts the risk of financial losses caused by unauthorized third-party access to his account.
Notify Company of any changes in his contact information within 7 (seven) calendar days of the changes.
Register only 1 (one) account with Company. In the event of discovery of several accounts belonging to one and the same Customer, the transactions on the accounts involved can be reversed. All such accounts can be frozen, and the funds therein shall not be deemed to be Company’s financial liability to Customer.
Customer undertakes to defend, indemnify and hold harmless Company from and against any and all claims and lawsuits against Company as a result of divulgence of Customer’s personal data.
Customer accepts and assumes full responsibility for his actions pursuant to the applicable inland revenue legislation in effect at Customer’s place of residence in respect of any transactions made, including, but not limited to, income tax.
5.3. Company shall be entitled as follows:
In the event of Customer’s breach of one or more provisions, sections, clauses or subclauses hereof:
Revise the amount of Company’s liabilities to Customer and make amendments to the relevant entry in the register of trading transactions.
Suspend service to Customer
Repudiate this contract without incurring liability for damages to Customer. This being the case, the company shall notify Customer by any means available within 3 (three) working days of contract termination.
Company shall be entitled to change, expand or leave as is the rates of payment on options, rate of refund, arrangements for adjusting the rate of refund,
arrangements for the acquisition of option type, minimum and/or maximum value of option, and the expiration periods available for one, several or all assets. Company shall be entitled to put a cap on the number of options acquired in 1 (one) minute, 1(one) hour, and 1(one) calendar day.
Contact Customer regarding any matter relating hereto, including for ascertaining Customer’s intentions in respect of his account activities.
Change, expand, rename or leave as is any sections, clauses and subclauses hereof without prior notification of such changes to Customer.
If subjected to external factors, Company shall have discretion to suspend service to Customer.
Revise the amount of liabilities to Customer if transacting on the website fails to comply with the terms and conditions hereof.
Involve third parties in the provision of services hereunder on condition that they assume Company’s rights and duties in full and accept the terms and conditions hereof.
Repudiate this Contract upon prior notice of repudiation to Customer, subject to meeting its liabilities to Customer up to the available account balance.
In respect of any obligations and situations outside the scope hereof, Company shall have discretion to act in accordance with customary business practices and existing guidelines.
5.4. Company’s duties:
Provide services on the website in accordance with the provisions hereof.
Meet Company’s liabilities to Customer, if requested by him, in accordance with the provisions hereof up to the available account balance if no receivables are due from Customer.
Abide by the terms and conditions hereof.
6. Governing law
6.1. This Contract is governed by the laws of Seychelles.
6.2. The courts of Seychelles shall have exclusive jurisdiction.
6.3. Customer accepts the jurisdiction of Seychelles courts over this Contract.
6.4. In the event of a conflict situation, it shall be adjudicated pursuant to laws of Seychelles. In the event of adjudication under the laws of Seychelles, Company shall be entitled to use the services of translator/interpreter during the litigation.
6.5 The Russian version of the contract should be considered as the main and determinative one if any discrepancies between Russian and English (or other) versions of the website occur.
7. Term and termination of this Contract
7.1. This Contract is made for an indefinite term.
7.2. This Contract shall come into effect upon Customer’s acceptance of the terms and conditions hereof.
7.3. This Contract shall be deemed terminated upon blocking of Customer’s user account.
8. Appendix to the Terms and Conditions.
Technical Regulation
1. Processing of trading requests and instructions
1.1. Customer requests and instructions shall be processed as follows:
Customer submits a request or instruction, which shall be subject to validation on the trading platform;
The trading platform shall forward the request or instruction to the server;
once received by the server, Customer’s instruction shall undergo validation.
having processed the customer request or instruction, the server shall send the result to the trading platform;
there being an adequate link between the trading platform and the server, the trading platform shall receive the result of Company’s processing of the customer request or instruction.
1.2. The request and instruction processing time depends on the quality of the link between the trading platform and Company’s server, as well as on the market situation. In a normal market environment, the processing time for Customer’s request or instruction is usually 0 to 4 seconds. In an abnormal market environment, the lead time for customer requests and instructions may be longer.
1.3. Company’s server may reject Customer’s request in the following circumstances:
if Customer sends his request before the receipt of the first quotation by the trading platform at start of trading.
if such Customer is short of funds available for opening a new position;
if Customer sends his request before the start of trading session
in an abnormal market environment.
2. Quotations
2.1. Customer agrees that the only reliable market price feed is provided by the primary server supporting real-life Customers. The trading platform does not provide a reliable price feed because in the event of loss of link between the trading platform and the server some of the price feed may not reach the trading platform.
2.2. The graphs displayed in the trading platform are indicative only. Therefore Company does not guarantee that the deal will be made at the prices quoted on the graph in the trading platform when Customer submits a trading instruction.
2.3. The price in the trading platform is set by the formula (Bid+Ask)/2
2.4. Non-market quotations
2.4.1. Non-market quotation is a trading platform price that does not match the current market price.
2.4.2. In the event that Company executes Customer’s request at a non-market quotation, Company is required to: adjust the financial result between the erroneous closing of position and the closing at the actual market price for the time of closing of the deal at the non-market quotation.
2.4.3. In the event that Customer’s order to open a position is executed at a non-market quotation, Company reserves the right to cancel the financial result for the position.
3. Processing of customer instructions to open positions.
3.1. If the amount of available funds is sufficient for the opening of a position, the position shall be opened.
3.2. If the amount of available funds is insufficient for the opening of a position, the position shall not be opened.
3.3. Customer’s instruction to open a position shall be deemed executed, and the position opened when an entry is made to this effect in the server’s logfile. Each new position shall be assigned a consecutive number.
4. Closing of positions.
4.1. A trading transaction shall be closed at the current price available on the trading server at the time of trading transaction closure.
5. OTC assets.
5.1. An asset designated OTC or “over the counter” is an off-exchange asset.
5.2. The price for OTC Asset is set based on the data in Customers’ trading requests and instructions received by Company.
5.3. Customer agrees that in submitting trading requests and instructions for such Asset, he understands the nature of and the pricing mechanism for such Asset.
5.4. Customer agrees that in submitting trading requests and instructions for such Asset, he accepts that only reliable price feed is the primary server supporting real-life Customers.
6. Fraud.
Should the company discover fraud schemes such as:
6.1. Fraud involving credit cards and other account credit facilities that do not belong to the customer;
6.2. Fraud related to the use of open or anonymous proxy servers as well as software for obtaining false positive trading results;
6.3. Fraud involving the use of system errors and failures to falsify trading results;
also, where Company has cause to suspect fraud schemes described above, Company shall be entitled to freeze Customer’s account without prior warning and without the option of further withdrawal
of funds and/or repudiate the Contract pursuant to cl.4 cl.6.
9. 1-Click Service Terms and Conditions
9.1. Payment transactions are managed by processors/banks, GranOptions ltd is merchant who provides services. Customer agrees to pay for all services and/or goods or other complementary services one orders on the Website, as well as any and all extra costs (as necessary), including, but not limited to, all manner of taxes, duties etc. Customer will be fully responsible for the timely payment of all charges. Payment service provider only facilitates a payment for the amount indicated by the Website, and it is not responsible for paying by the user of the Website the aforementioned additional funds/expenses.
9.2. By filling in bank (credit) card details, checking «Save this card details» box and clicking «Pay» (which means that one confirms the payment), Customer accepts Terms & Conditions and demonstrates a full agreement with all the regulations of «1-Click» Service (recurring payment services). Client also accepts the fact that there is no opportunity to cancel the payment on one’s own and allows the Company or/and the payment Provider to write-off financial means of the Client’s card automatically and without additional authorization when it is requested by the Client. The sum that is written-off is determined by the Client and funds are debited in order to deposit funds without filling in bank (credit) card information fields another time till the date which is determined by «1-Click» Service.
By accepting the provisions of these rules (and/or of Rules and Terms and Conditions), Customer as the cardholder represents and warrants that one has the right to use the products and/or services offered on the Website.
If the service is not provided or not fully provided, Customer is obliged to, first of all, notify an administrator or Technical Support Team. In case of not solving the issue by the ones listed above it should be reported to the issuing bank.
9.3. In using the Website’s services, Customer represents and warranst that one has reached or passed the statutory age of majority in one’s jurisdiction for using the services provided by the Website.
9.4. Payment transactions are managed by processors/banks, GranOptions ltd is merchant who provides services. By starting to use the Website’s Services Customer takes legal responsibility for not violating the legislation of any country where this Service is being used, and confirm that the payment service provider is not responsible for any such unlawful or unauthorised violation.
By agreeing to use the Website’s services, Customer understands and accepts that processing of any of one’s payments shall be made by a payment service provider, and there is no statutory provision for returning services and/or goods already bought or other options for payment reversal. If Customer wants to cancel a service for the next purchase of service and/or goods, Customer can cancel the service through one’s Personal Area on the Website.
If the service is not provided or not fully provided, Customer is obliged to, first of all, notify an administrator or Technical Support Team. In case of not solving the issue by the ones listed above it should be reported to the issuing bank.
9.5 Payment transactions are managed by processors/banks, GranOptions ltd is a merchant who provides services and is not liable for refusal/impossibility to process one’s card details, or for refusal due to the issuing bank’s denial of payment authorization for one’s card. Payment transactions are managed by processors/banks, GranOptions ltd is a merchant who provides services and makes everything possible to provide Services fully and in the best quality.
When paying for any of the Website’s services and/or goods, Customer, first of all, is required to comply with the Website’s terms. Please take into account that only Customer, as the cardholder, is responsible for the timely payment for any service and/or product ordered by Customer through the Website and for all extra costs/fees related to this payment.
9.6 If any disagreement with the aforementioned terms and conditions occur, a payment should not be made. Please, note that the following decision should be made in a timely manner until the payment is made. Contact Support Service or Administrator of the website in case of having any questions.
1. DEFINITIONS
1.1. bonus campaigns – an aggregate of the Company’s actions such as bonuses, contests, prize draws, rebates, privileges etc. that are directed to encouragement and activity stimulation of the Company’s Clients.
1.2. bonus – one-time financial reward of the Company’s Client that is charged to a trading account in accordance with the rules of bonus program.
1.3. Mandatory trading volume – the trading volume which the client must make in order to complete the bonus terms.
2. GENERAL PROVISIONS
2.1. bonus programs are carried as part of the loyalty program for Company Clients.
2.2. bonus programs are organized by the Company.
2.3. bonus program conditions may vary according to the region of the stimulating action.
3. PARTICIPANTS OF STIMULATING CAMPAIGNS AS PART OF THE LOYALTY PROGRAM
3.1. Any Company client satisfying conditions of particular stimulating campaign can become a participant of the stimulating campaign.
3.2. The stimulating campaign participant allows publication of personal data (full name. account number, financial result) during stimulating campaign results announcement particularly in advertising purposes.
3.3. The Company‘s employees and affiliates don’t have a right to participate in stimulating campaigns as part of the loyalty program.
4. RIGHTS AND OBLIGATIONS
4.1. The Company has the right to use stimulating campaign results in advertising and merchant purposes.
4.2. The Company has the right to stop contests and bonus programs at any time.
4.3. The Company has the right to cancel stimulating campaigns financial results in case of fraud detection, stimulating campaign or Clients agreement rules violation as well technical failures or force majeure conditions.
4.4. The Company has the right to refuse the Client’s participation in stimulating campaigns as part of the loyalty program without giving any reason.
4.5. The participant of stimulating campaigns as part of the loyalty program has the right to refuse participation in such campaign.
4.6. In case of disinclination to participate in stimulating campaigns as part of the loyalty program the Client needs to send a letter in free form to the Client support Department: support@granoption.com
5. BONUSES
5.1. bonus amount is charged to the Client’s trading account.
5.2. bonus amount depends on the Client’s trading account deposit unless another is specified in conditions of particular bonus program.
5.3. The value of the mandatory trading volume is set independently for each particular bonus program.
5.3.1 The value of the mandatory trading volume for a deposit bonus – bonus amount multiplied to 25.
5.3.2 The value of the mandatory trading volume for a no-deposit bonus – bonus amount multiplied to 50.
5.3.3 Transactions with “equal” result (the strike price equal to the price Expiry) are not counted in the calculation of the mandatory trading volume
5.4. Terms and conditions, bonus charge peculiarities and possibility of further withdrawal are regulated by present Regulations and Conditions of a particular bonus program.
5.5. bonus amount is charged only once. One Client has the right to take in one bonus only once according to the bonus program restrictions.
5.6. bonus cancellation is only possible before the client started trading after getting the bonus. If the bonus money had been already used or partly used the client cannot cancel the bonus.
5.7. bonus amount charged according to the conditions of bonus program is charged off from the trading account balance after the bonus program carrying.
5.8. bonus amount charged to the Client’s trading account according to the conditions of bonus program is not an obligation of the Company.
5.9 Funds, allocated on the trading account are available for withdraw only after The value of the mandatory trading volume is achieved, You have to operate 37 times with the total money deposited to be able to withdraw the deposited capital plus the profits.